The way that companies use commercial cards has been significantly affected by the COVID-19 crisis – but while T&E volumes have inevitably fallen, the use of cards for B2B spend is on the rise, explain HSBC’s Jo Towers and Brian Tomkins.

We rarely give APIs, the hidden technology that allows multiple applications to interact, exchange and obtain data, a second thought. Yet they are crucial tools enabling a cost effective and frictionless business experience that allows treasury to connect across the business and with banking partners, explains Nadya Hijazi, Global Head of Business Banking Digital at HSBC.