Insight & Analysis

Press release: Bank of America Merrill Lynch adds document exchange, e-signature to CashPro Assistant

Published: Nov 2018

5th November 2018 – Bank of America Merrill Lynch today announced its upcoming addition of document exchange and e-signature capabilities in CashPro® Assistant, an online bank administration tool that helps commercial and corporate clients more easily conduct standard account management transactions as well as access and analyze their banking information.

Exchanging documents and enabling electronic signing over the authenticated CashPro platform simplifies a cumbersome paper-based process. Examples of documents to be exchanged and signed include know-your-customer, legal agreements, account opening and service forms.

“CashPro Assistant is the center for all data, support and account administration for our clients globally,” said Hubert J.P. Jolly, head of financing and channels for Global Transaction Services (GTS) at BofA Merrill. “With the introduction of document delivery and electronic signing over CashPro Assistant, clients will benefit from the ability to exchange larger attachments and ease of electronic signing, through a channel with security controls to which they are accustomed.”

With the addition of document exchange and e-signature, BofA Merrill clients will be able to view and sign deposit, treasury and trade documents directly in their CashPro User Document page. With the new enhancements, they can:

  • Receive and sign documents directly in the CashPro Assistant Document Inbox – no need to separately login to secure email to receive important bank documents.
  • Download, upload, save, share and print important documents to simplify document review, access and the overall CashPro experience.

The addition of document exchange and e-signature in CashPro Assistant is planned by year end for the U.S. and Canada. E-signature is already available directly, outside of CashPro Assistant, for deposit, treasury and trade documents, in the US and Canada.

“The benefits of electronic signing are already being realized with significant reduction in account setup times,” said Tom Durkin, head of digital channels for BofA Merrill GTS. “Adding it along with document exchange to CashPro Assistant will make it even more convenient for our clients.”

BofA Merrill’s GTS business provides comprehensive global treasury solutions across the breadth of the working capital cycle, including liquidity management, payments and receipts, commercial card, foreign exchange and trade and supply chain finance. With a history spanning more than 230 years, GTS supports thousands of clients ― small businesses, mid-size companies, large corporations, financial institutions and public-sector entities ― in more than 200 countries and 140 currencies.

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