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Treasury innovation and strategic transformation pay off at PayPal

Published: Sep 2024
Adam Smith Awards 2024 logo

Best Transaction Management Solution

Highly Commended Winner

PayPal

Photo of Léa Chotard, PayPal and Rafael Matos, J.P. Morgan.

Léa Chotard

EMEA Product Cash Management Lead
PayPal logo

PayPal Holdings, Inc. is an American multinational financial technology company that facilitates online payments between individuals and businesses in approximately 200 markets.

in partnership with

J.P. Morgan logo

The challenge

Payments giant PayPal drives strategic transformation by breaking down complex challenges into focused projects. In 2023, PayPal Treasury led two major initiatives – one strategic and one regulatory – both with tight November 2023 deadlines.

The first initiative was primarily a credit externalisation deal transaction to fund PayPal’s credit book more efficiently where PayPal restructured its entire EMEA cash management structure to facilitate the forward sale of its buy-now-pay-later (BNPL) book.

The second initiative required PayPal to set up a new UK entity to separate its UK operations from EU business after Brexit.

These two projects, while initiated separately, eventually became intertwined. Their interconnection was driven not only by their similar timelines but also by the significant impact both had on the EMEA cash management structure. Decisions made for one project invariably affected the other, illustrating the complexity and interdependency of PayPal’s strategic transformation efforts.

The solution

For the BNPL project, PayPal partnered with J.P. Morgan to rewire its cash management structure to segregate the credit cash flow so that PayPal could forward sale its book of BNPL receivables to an external party. J.P. Morgan played a crucial role in establishing Contractual Client Money Accounts and implementing Blocked Account Control Agreements to facilitate this specialised transaction.

Similarly, for Project Brexit, PayPal relied on J.P. Morgan as the mandated bank to navigate the complexities of setting up Regulatory Client Money Accounts and separating its EU business for the UK entity. This involved obtaining Electronic Money Institution licensing from the FCA and ensuring compliance with post-Brexit regulatory requirements.

“This recognition is the result of teamwork and is very meaningful to me. It provides an opportunity to step back and reflect on our significant achievements in 2023. The biggest takeaway from these projects is the importance of collaboration and trust. Our collaboration with J.P. Morgan was instrumental in these successes, underscoring our trusted partnership.”

Lea Chotard, EMEA Product Cash Management Lead

Best practice and innovation

Both projects required PayPal to navigate regulatory complexities and operational intricacies with agility and foresight. These BNPL and Brexit projects showcase PayPal’s ability to implement tailored solutions that optimise cash management, ensure regulatory compliance, and unlock growth opportunities. Through innovative initiatives such as forward-selling receivables and setting up regulatory client accounts, PayPal demonstrated a commitment to efficiency, risk management and value creation. By continuously evolving its treasury operations to meet changing market demands, PayPal sets a benchmark for excellence and innovation in the global treasury landscape.

The convergence of these two projects exemplifies PayPal’s multifaceted approach to treasury innovation, tackling disparate challenges with strategic acumen and technological sophistication. The synergistic integration of forward-selling BNPL receivables and the establishment of regulatory client accounts epitomises a holistic treasury strategy that transcends traditional boundaries. Moreover, PayPal’s collaboration with J.P. Morgan underscores the power of strategic partnerships in driving transformative change and mitigating operational risks.

Both projects achieved important key performance indicators (KPIs). The BNPL project freed up US$1.8bn on its balance sheet, and the company can now support customers in Europe and the UK more sustainably.

PayPal achieved tangible benefits across financial, operational and regulatory domains. These achievements reflect not only operational excellence but also a strategic foresight that positions PayPal as a leader in the global treasury landscape.

Key benefits

  • Cost savings.

  • Process efficiencies.

  • Improved visibility.

In conclusion, PayPal’s innovative treasury solution, addressing the complexities of BNPL project and Brexit project, exemplifies the pinnacle of treasury excellence and innovation.

“By leveraging financial instruments, strategic partnerships and regulatory expertise, we have not only solved formidable challenges but also paved the way for sustained growth and resilience in an ever-evolving global marketplace,” explains Léa Chotard, EMEA Product Cash Management Lead.

Veronique Steiner

Head of EMEA Ecommerce, Technology, Media and Telecom & Innovation Economy, J.P. Morgan Payments

PayPal’s innovative approach to cash management not only enhances financial resilience but also positions the company as a trailblazer in the digital payments ecosystem. The project’s impact extends beyond traditional treasury objectives, unlocking liquidity, empowering merchants and fostering consumer spending through expanded buy-now-pay-later offerings. This initiative transcends conventional treasury practices, leveraging sophisticated financial mechanisms to optimise working capital and drive growth. Thank you to the PayPal teams for their partnership and a huge congratulations on their extraordinary efforts on this project.

in partnership with

J.P. Morgan logo
Adam Smith Awards sail

The Adam Smith Awards are the industry benchmark for best practice and innovation in corporate treasury. The 2024 awards attracted 389 nominations. To find out more please visit treasurytoday.com/adam-smith-awards

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