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Liquid wellness: how AmeriHealth revitalises cash forecasting

Published: Sep 2024
Adam Smith Awards 2024 logo

Best Cash Flow Forecasting Solution

Highly Commended Winner

AmeriHealth Caritas

Photo of Pam Schmidt, AmeriHealth Caritas.

Pamela Schmidt

Vice President Treasury & Chief Investment Officer
AmeriHealth Caritas logo

Headquartered in Philadelphia, Pennsylvania, USA, AmeriHealth Caritas is the health care solutions provider for those in most need and the chronically ill.

One of the nation’s leaders in health care solutions, the company has a national footprint of products, services and award-winning programmes.

The challenge

An accurate and reliable cash forecast is the cornerstone of any liquidity model, and Pamela Schmidt, VP Treasury & Chief Investment Officer at AmeriHealth was seeking a complete mindset shift in her finance team to better deploy the company’s large portfolio of cash and liquidity to meet the Company’s short and longer-term liquidity needs.

She wanted a model that met future demands of the overall business; provided working capital in the event of disruptions and generated additional yield and diversification. The liquidity layers had to work together to provide maximum value while also ensuring the business operations weren’t impacted in times of stress or uncertainty.

The solution

Over an eight-month period Schmidt constructed an automated, data driven process to optimally deploy cash across liquidity layers.

Step one involved establishing treasury’s liquidity management priorities. This included satisfying the business cash requirements across legal entities, reducing entity-level excess liquidity, creating a dynamic environment adaptable to changing interest rates, mitigating counterparty risk and automating manual decision-making processes.

It also included a substantial amount of discovery and solutioning work to address the needs of various internal stakeholders and build consensus across the organisation.

Step two involved defining the organisation’s layers of liquidity to support short and long-term funding needs in addition to providing a robust structure enabling access to supplemental working capital in the event of disruptions to the business.

The liquidity layers included operating cash, reserve cash, external working capital, and a long-term portfolio segmented into various vehicles to generate additional yield and diversify risk – all working together for maximum value. Sizing of these layers had to be done at the individual legal entity level and required an analytical and dynamic model.

Once the vision was established, the team constructed an automated platform supporting 12 distinctive cash forecasts run according to logic-based decisioning models that produced cash sizing recommendations for various time horizons and under configurable business scenarios. The data is summarised in an executive dashboard where the team can execute on proposed shifts in liquidity positions. The model also creates a historical variance report to track the accuracy of their cash forecast and to help improve future decision making.

A model is only as good as the foundation around it, and AmeriHealth took a thoughtful approach in rolling out policies and procedures to manage the daily operations of the Liquidity Model and instil accountability. The net financial benefit is well into the eight figures and will provide reliable value for years to come. This initiative is one of many projects on the AmeriHealth treasury roadmap as the team tackles challenging problems with innovative solutions.

Kaufman Hall acted as consultant on the project.

“For me personally, winning the Adam Smith Award is truly a capstone moment in a career spanning 40 years. I’m thrilled to lead this treasury team to help them reach for the stars and realise their full potential.”

Best practice and innovation

AmeriHealth’s proactive partnership with internal business partners was the driving factor behind receiving timely and detailed forecast information. Treasury departments often struggle to articulate the value of their initiatives (and integrate them with financial and strategic planning) but AmeriHealth crafted a comprehensive story pointing at operational excellence and substantial financial benefits.

Key benefits

  • Cost savings.

  • Process efficiencies.

  • Return on investment (ROI).

  • Increased automation.

  • Risk mitigation.

  • Improved visibility.

  • Errors reduced.

  • Number of banking partners/bank accounts reduced.

  • Manual intervention reduced.

  • Future-proof solution.

  • Exceptional implementation (budget/time).

  • Improved key performance indicator (KPI) metrics.

  • Increased business resiliency.

Adam Smith Awards sail

The Adam Smith Awards are the industry benchmark for best practice and innovation in corporate treasury. The 2024 awards attracted 389 nominations. To find out more please visit treasurytoday.com/adam-smith-awards

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