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Independent Vet Care (IVC) unleashes IT transformation

Published: Sep 2024
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Harnessing the Power of Technology

Highly Commended Winner

Independent Vetcare Limited (IVC)

Photo of Emek Kushnir, Kyriba.

Kurtis Pope

Group Treasury Manager
Independent Vetcare Limited (IVC)

Independent Vetcare Limited (IVC Evidencia) is a UK-based global leader in veterinary care, delivering outstanding vet care in around 2,500 locations across 20 countries.

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The challenge

When we take a pet to the vet, we wouldn’t think about the IT infrastructure behind the practice, supporting cost savings, efficiency and a smooth user experience. But IVC’s ambitious treasury overhaul does exactly that, purring seamlessly in the background as their vets get to work.

The group’s rapid growth via acquisitions in a sector shifting from a fragmented and cottage industry to much bigger groups, had led to a decentralised treasury operation with legacy technologies and multiple data systems and bank accounts. IVC wanted to standardise, simplify and automate its treasury processes with straight through processing and lower operational risk to build a scalable infrastructure for the future.

The solution

IVC introduced a TMS and new Payment Hub solution with Kyriba, more recently adding in-house banking and FX/Debt management, overseen by Zanders. IVC’s key aims included consolidating, centralising and automating payments within its TMS with connectivity to its main banks, and ending reliance on using online banking portals for reporting and manual payments.

IVC’s payment factory covers 20 countries and supports domestic and international payments as well as all types of internal, third party, treasury and payroll payments in standardised payment file formats that incorporate fraud detection.

The solution introduced bank communication exchanges across standard protocols like SWIFT, and can integrate all bank statement formats and generate payment formats. Introducing IHB has supported automatic identification of cash sweeps in external cash pools and allowed treasury to record movements in the IHB and ensures all intercompany transactions are settled through IHB to reduce external bank charges.

IVC’s new Kyriba payment platform centralises all aspects of global payments processing, connecting treasury technology infrastructure to banking partners. The solution acts as a bank connectivity hub, connecting treasury technology infrastructure to banking partners in a scalable and secure manner, without the need to establish and maintain costly individual connections.

Transactions between the operating entities and IVC treasury – such as netting payments, currency exchanges and internal loans and deposits – no longer need physical cash transfers as everything is settled within the company’s IHB structure, which can debit or credit subsidiaries’ accounts, in near real time. The IHB has replaced the external banks’ calculations and postings of cash pool interests, providing bank statements to the IHB entities.

Cash management at IVC has been transformed via TMS-initiated cash pooling in multiple currencies, and efficient bank-to-bank transfers are now triggered via TMS to manage cash efficiently. IVC has accurate short- and medium-term cash flow forecasting capability with variance analysis, incorporating data available in TMS and ERP. Meanwhile FX risk management has been enhanced via real time visibility and FX Netting, while integrating automatic FX hedging with seamless integration between Kyriba and the 360T platform.

Key benefits

The technology has improved the intercompany money market structure. IVC can enter into loans and deposit funds within the IHB. This has cut interest charges via optimising external cash pools and using the in-house bank for all internal settlements. The company has also significantly reduced external bank charges by implementing payments on behalf of and internal cashless payments.

The payment process uses straight through processing bringing new efficiency while ensuring a stable payment process. Meanwhile improved global cash visibility allows cash managers to make controlled and more efficient decisions on a near to real-time basis. This allows for a better use of cash and has optimised the investment of excess cash at a group level. Key processes and controls have been standardised and automated such as FX exposure collection, payment processing, reconciliation, cash flow forecasting and treasury accounting.

The fully integrated system also enhances transparency. For example, a history of audit logs is now available and the response time to audit is improved. The new TMS is also a scalable solution. IVC can onboard new companies as it continues to grow and expand its treasury services and scope.

We are delighted to sponsor Treasury Today’s Adam Smith Awards. It’s important to support organisations that recognise the achievements of those who are driving change and setting new standards in our field.

At Kyriba, we are committed to connecting, protecting, forecasting and optimising our customers’ liquidity and just as important, we always want to acknowledge our customers and those in our industry for their outstanding performance.

Congratulations to this year’s nominees and winners. We are proud to be a part of an event that highlights the very best in our industry!

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The Adam Smith Awards are the industry benchmark for best practice and innovation in corporate treasury. The 2024 awards attracted 389 nominations. To find out more please visit treasurytoday.com/adam-smith-awards

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