Best Supply Chain Finance Solution Highly Commended: Safaricom PLC

Published: Aug 2020


Photo of Judy Mwangi, Supply Chain Sustainability Management and Florence Kiburi, Senior Manager.

Judy Mwangi

Supply Chain Sustainability Management

Florence Kiburi

Senior Manager

Headquartered in Nairobi, Kenya, Safaricom PLC is a listed mobile network operator and digital service solution provider. Safaricom provides a broad range of products and telecommunication services, as well as offering financial services and enterprise solutions to businesses and the public sector.

in partnership with

Championing women in business via supply chain finance

The challenge

Following the launch of the UN’s Sustainable Development Goals (SDGs) in 2015, Safaricom decided to integrate sustainability deep into its business decisions by adopting nine out of the 17 SDGs. After critically analysing the procurement process and the number of business opportunities available to women, Safaricom’s procurement team realised that women-owned businesses were not well represented. In response, the company started the Women in Business (WIB) programme in March 2017, anchored on SDG number 10: ‘Reduce inequality within and among countries.’

Though the WIB programme provided more opportunities for women-owned businesses, the true challenge for micro, small and medium sized enterprises (MSMEs) in Kenya is lack of access to affordable financing – the majority self-finance their businesses. Safaricom therefore needed a unique and cost-effective financing solution which would enhance the WIB’s cash conversion cycle and provide them with much-needed capital to deliver their goods and services.

The solution

To help support suppliers’ working capital needs, Safaricom worked with Citi and two other local banks to structure a supply chain finance programme that would allow suppliers to unlock their working capital. This would be achieved by giving suppliers access to a financing solution that would enable them to turn their receivables into cash at preferential rates.

To ensure the programme adequately catered to and supported women-owned suppliers, Safaricom put in place preferential discount pricing for all suppliers that were majority-owned by women, allowing them to access much-needed liquidity and working capital support at an affordable rate.

To automate the disbursement process, Safaricom worked with Citi to integrate with Citi Supplier Finance, a proprietary web-based technology platform that interfaces with back-office systems at both the bank and Safaricom, enabling the efficient exchange of electronic files and the delivery of invoice and payment information to suppliers. All suppliers enrolled in the programme have access to the platform, where they can view details of future payments and make automatic or manual discounting requests. They can also use the platform to view reports on invoices, which they can choose to discount immediately or wait for payment on the due date.

Best practice and innovation

It has become normal practice for companies to have programmes in place to manage the environmental, social, and governance (ESG) risks in their supply chains. Safaricom has taken this to the next level by implementing the WIB supply chain finance programme.

In line with Safaricom’s goals, sustainable supply chain financing provides all the benefits of supply chain finance, with the additional benefit of rewarding sustainable behaviours in the supply chain. The programme reinforces Safaricom’s commitment to sustainability, strengthens expectations for suppliers, and has contributed to better representation of women-owned businesses in Safaricom’s supply chain. It also puts a value on the sustainability efforts of suppliers, providing them with an internal business case for making improvements in this area.

Key benefits

The programme has no impact on existing credit facilities and has strengthened Safaricom’s relationships with suppliers.

In addition, by supporting women in business, Safaricom’s platform is financially empowering women, leading to an increase in female representation in Safaricom’s supply chain.

Last but not least, Safaricom’s sustainable supplier financing programme has reinforced the security of its supply by strengthening the financial sustainability of suppliers.

Portrait of Marianne KilonziMarianne Kilonzi

Trade Product Manager, Treasury and Trade Solutions, Citi, Kenya

Citi partnered with Safaricom to support its Women in Business programme with a supply chain finance solution which accelerates cash owed by the company to its suppliers. While Safaricom has 30-day payment terms, our solution enables these female suppliers to be paid early which allows them to expand and diversify the kind of business they do with Safaricom. This winning solution optimises working capital and is in tune with the UN’s Sustainable Development Goals, especially those which support gender equality.

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