Press release: UK consumers show curiosity but low understanding of digital currency payments; Gen Z driving future momentum
Published: Feb 2026
17th February 2026 — New research from FIS suggests that digital currencies, such as cryptocurrencies and stablecoins, are firmly on the radar of younger consumers, but limited understanding and concerns around transparency continue to hold back wider adoption across the UK.
While the FCA recently confirmed that stablecoin payments are a 2026 priority, the data shows a clear knowledge gap among UK consumers, alongside uncertainty about how the technology works in practice and how it is regulated.
Key findings from the research include:
While 87% of UK consumers are aware of cryptocurrency or stablecoin payments, 66% of them say they have limited or no understanding of how these technologies could improve their financial experience
37% believe there is a lack of transparency around how digital currency payments work
33% of Gen Z plan to increase their use of digital currency payments in the next six months, compared with 14% overall
41% of Gen Z expect digital currency payments to have a positive impact on their financial services experience, versus 17% of the total population
30% of consumers believe digital currency payments may be a passing trend
34% say they are concerned about how digital currency payments could affect their personal finances
Julia Demidova, Senior Director, Digital Assets Product & Strategy at FIS, said: “UK consumers are clearly curious about digital currency payments; however the data shows that trust hasn’t caught up with awareness yet. Consumers are keen to understand what is behind the scenes of this technology, who is accountable, what protections apply, and what happens if something goes wrong? As these payment types move closer to everyday use the adoption will depend on transparent rules, strong oversight and familiar safeguards”
The survey was conducted by Opinium Research in October 2025 via an online survey of 2,000 nationally representative UK adults.