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Diverse team effort transforms treasury at Siemens Healthineers

Published: Sep 2024
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Siemens Healthineers AG

Photo of Alexander Lapin, Dominik Fiedler, Svenja Peters, Sven Eckert and Manfred Keller, Siemens Healthineers AG.

Caroline Dehm

Head of Treasury
Siemens Healthineers AG logo

Siemens Healthineers pioneers breakthroughs in healthcare. For everyone. Everywhere. Sustainably. The company is a global provider of healthcare equipment, solutions and services, with activities in more than 180 countries and direct representation in more than 70. The group comprises Siemens Healthineers AG, listed as SHL in Frankfurt, Germany, and its subsidiaries. As a leading medical technology company, Siemens Healthineers is committed to improving access to healthcare for underserved communities worldwide and is striving to overcome the most threatening diseases. The company is principally active in the areas of imaging, diagnostics, cancer care and minimally invasive therapies, augmented by digital technology and artificial intelligence. In fiscal 2023, which ended on 30th September 2023, Siemens Healthineers had approximately 71,000 employees worldwide and generated revenue of around €21.7bn. Further information is available at www.siemens-healthineers.com

The Treasury for Future (TREfF) project

The project, initiated in the course of the initial public offering of Siemens Healthineers in 2018, had a primary objective of establishing an autonomous Siemens Healthineers treasury operation and solution. This solution stands independently from the treasury services previously provided by Siemens AG. Its core focus is to advance digitalisation and innovation, positioning the company to thrive in the evolving landscape of the future.

The project covers several building blocks, one of them was the successful implementation of a multi-banking guarantee management system with fully automised front to end processes, another one was the implementation of a new liquidity planning system (Liquiture) with AI. The last building block of the TREfF project is the implementation of a new treasury management system (TMS) ITS, which is also the most complex component.

Simple objective

“Our objective was to develop a comprehensive system capable of encompassing all fundamental treasury processes while providing a globally transparent view of risks across our distributed entities worldwide,” explains Caroline Dehm, Head of Treasury.

To meet this goal, the company selected ION software due to its ability to effectively map the company’s intricate structure and seamlessly integrate with Siemens Healthineers’ in-house ERP, as well as numerous other systems within their globally expansive organisation. Together with ION, the new TMS ITS was developed further according to Siemens Healthineers treasury needs.

An integrated treasury and risk management system

ITS is an integrated treasury and risk management system that caters to corporations of varying complexities and sizes. ITS’s regional focus and modular design, aims to offer visibility into cash management, foreign exchange (FX) and interest rate exposure, payment processing, cash forecasting, risk management and accounting while accommodating local requirements. The implementation of ITS is set to automate treasury and FX exposure management workflows for Siemens Healthineers. It facilitates data exchange between ITS and other applications within Siemens Healthineers infrastructure. ITS also provides payment data enriched with netting information to aid account reconciliation and transfer accounting details for daily bank transactions and monthly valuations. Siemens Healthineers is now equipped to automatically monitor risk positions and foreign currency needs across all subsidiary companies. The system also allows for the display of hedging ratios and generates automated hedging recommendations, with an integrated FX trading system.

Consolidating all risks into a single system represents significant added-value for Siemens Healthineers. To summarise, the ITS implementation is affecting the three main work packages: foreign exchange management, money market management and centralising local payments covering the following positive effects for the company and its subsidiaries.

Money market – funding of local entities via internal loans or deposits with Siemens Healthineers treasury, external loans or deposits with banks, one tool for ALL trades and risk reporting.

FX – hedging FX risk with Siemens Healthineers treasury as central trading partner (instead of Siemens AG) for non-regulated countries, hedging with external banks directly for regulated countries, one tool for ALL trades and risk reporting.

CoP – routing of local external third-party payments via TMS ITS for full transparency (payment execution via local bank accounts).

Roll-out schedule

The company’s rollout and implementation strategy were structured into six waves, each targeting different countries across various regions. The company initiated the first wave in June 2023, focusing on countries with smaller companies in diverse currency regions. Subsequently, in the second wave in August, they expanded to larger companies, including Germany, and so on. The project successfully completed after six waves in June 2024. This phased approach allowed for ongoing improvements during implementation, mitigating overall risks.

Aims achieved

The project’s core objective was the implementation of a comprehensive TMS, strategically designed to encompass all vital treasury processes while ensuring global risk visibility for Siemens Healthineers.

The project is particularly noteworthy considering its extensive reach across multiple regions and countries, presenting numerous challenges that demanded the collective effort of over 130 dedicated employees. The project required navigating through time-consuming and labour-intensive phases.

Furthermore, the project seamlessly integrates robust risk management capabilities, culminating in the automated generation of hedging recommendations. This integration offers substantial value by consolidating all risk-related operations into a unified system.

Lastly, the project’s phased roll-out strategy, starting with smaller countries and gradually expanding, shows commitment to risk mitigation and successful implementation.

All these elements contribute to creating a positive impact, serve as a source of inspiration for others and demonstrate innovation and best practice.

Benefits – digitalisation, standardisation and centralisation

  • Cost savings.

  • Process efficiencies.

  • Increased automation.

  • Risk mitigated.

  • Improved visibility.

  • Errors reduced.

  • Manual intervention reduced.

  • Increased system connectivity.

  • Future-proof solution.

A real diverse team effort

The project was a team effort. They were greatly supported by the system provider ION and consultants from Deloitte, as well as several internal stakeholders at Siemens Healthineers AG such as legal, tax, IT and Accounting.

The implementation of the new TMS offers a central platform for displaying risk positions and foreign currency requirements across all subsidiaries within a single system. Additionally, it provides insights into hedging ratios, generates automated hedging recommendations and seamlessly connects to an FX trading system.

This system’s comprehensive capabilities, spanning cash management, FX and interest rate exposure, payment processing, cash forecasting, risk management and accounting, while accommodating local requirements, represents a significant value addition.

It not only simplifies and streamlines treasury processes but also lays a strong foundation for digital transformation in the future.

The project’s global rollout encompasses all entities. Spanning the EMEA, the Americas, China and Asia Pacific regions and involving over 70 countries, the TREfF ITS project demanded extensive coordination and collaboration among multiple workstreams, including all treasury functions, IT, accounting and banks. Given the project’s scale, ensuring seamless collaboration and coordination across all stakeholders was crucial. One aspect, which should be highlighted, is that the treasury team, embracing the principles of diversity and inclusion, boasts a gender ratio of almost 50/50 (approximately 135 employees in the treasury team), reflecting the company’s commitment to equality and representation. Moreover, the teams comprised individuals from various cultural backgrounds, bringing unique perspectives and experiences to the table.

The backbone of this project is a talented workforce, consisting of seasoned treasury experts, data scientists and young talents, each contributing their distinct skillsets towards the shared goals. This diversity in expertise fostered a dynamic environment where creativity flourished, enabling them to tackle complex challenges with agility and innovation.

In embarking on this project, the team faced several challenges, each one presenting its own unique obstacle to overcome. From navigating the complexities of working across multiple time zones and currencies and the involvement of highly regulated countries, to coordinating numerous workstreams amidst tight deadlines and inherent risks, the road ahead seemed daunting. However, through meticulous planning, relentless coordination, and sensible resource allocation, they forged a path forward. All this required much change management and communication in multiple ways.

One of the pivotal decisions made was to opt for a phased roll-out approach rather than a big bang strategy.

This allowed their team to tackle each component systematically, mitigating risks and ensuring a smoother transition, while building up know-how in the newly established team slowly. Additionally, establishing clear ownership and delegating responsibilities among team members provided a structured framework for progress.

Yet, amidst the challenges, it was the collective strength of the team that truly propelled them forward. Each member brought their expertise to the table, contributing to a unified vision and steadfast determination. It was through this collaborative effort and unwavering teamwork that they not only overcame the hurdles but also achieved success.

Truly, this accomplishment would not have been possible without the remarkable synergy and collective expertise of every individual involved.

“All in all, the new system transformed our whole treasury processes, facilitated the daily business, boosted us towards a digital, innovative treasury team, while mitigating risks and spanning comprehensive capabilities for Siemens Healthineers Treasury. All of this was achieved by outstanding contributions and exceptional collaboration of our treasury team and further parties involved.”

Caroline Dehm, Head of Treasury
Photo of Alexander Lapin, Dominik Fiedler, Svenja Peters, Manfred Keller and Sven Eckert, Siemens Healthineers AG.
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