Tom Nicholas, GSL Officer of IBOS (previously VP, Product Manager at JPMorgan Chase) as well as the IBOS Office in London, and the highly experienced team of representatives from each of the member banks, continue to explore new ways to continuously improve the service offered to clients in this often complex and challenging area. More recently this has included strengthening the web-based tools offered to member banks and looking at some of the new technologies which have been developed, particularly by European banks and fintechs, following the introduction of PSD2.
IBOS is also particularly keen to follow the changing geographic demands of its member banks’ clients and expand into new countries at a time when the global banks have seen some retrenchment. As well as new parts of Europe, IBOS has its sights on potential new member banks in Asia, Australasia and South America where it can again develop the strong local expertise which clients are already enjoying in North America and Europe.
Tom commented: “This is an especially exciting time for IBOS as we continue to develop the tools we offer our members and build our network around the globe. It is a privilege to work with first class banks in each country knowing they have a real appetite for this business and can deliver well for their clients who are expanding around the world. This strength of local service delivery can, in my view, only be offered when banks co-operate on a personal level in the way which the experts in IBOS do.”
IBOS member banks now provide geographic coverage to clients in 70% of the globe as follows: Bank of Shanghai (China), CIC - Credit Mutuel (France), Intesa Sanpaolo Group (Italy, Slovenia, Croatia), KBC (Belgium, Netherlands, Bulgaria, Czech Rep., Hungary, Slovakia), Nordea Bank (Denmark, Finland, Norway and Sweden), PNC Bank (USA), Royal Bank of Canada (Canada), Royal Bank of Scotland (UK), Santander Group (UK, Spain, Portugal, Poland and South America), Silicon Valley Bank (USA), Ulster Bank (Ireland), UniCredit Group (Austria, Germany, Italy, Romania and Russia) and US Bank (USA).