Photo of Pete Luttmann, Serrala and Peter Kováč, Adient Slovakia s.r.o.
With an established SSC, Adient wanted to pool decentralised finance activities into a standardised process, providing greater transparency over all incoming invoices. Automation was the answer.
Director Bratislava Business Centre
With a current consolidated revenue of US$17bn, 230+ locations worldwide, sales of 25m+ seat systems per year and 75,000 employees, Adient is the largest global automotive seating supplier.
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Succeeding with global process ownership in AP
Adient understood early on that managing finance transactions in its local business units was unsustainable. It had set up a global shared service centre (SSC) in Bratislava (Slovakia) 11 years ago, before launching an ambitious AP project.
It was already planned that the SSC should grow and serve the firm’s internal customers worldwide. But to do so in the most effective manner, it knew it had to explore process automation. The challenge therefore was to pool the decentralised finance activities into a standardised process that would provide central transparency of all incoming invoices.
Adient’s aim was to streamline AP processes in one system, achieving a high percentage of paperless processing and archiving of invoices. It needed to replace the different web tools it was previously using for the capture of the paper invoices, for storing the images, routing the invoices and processing them finally within SAP.
To centralise finance transactions in its global SSC, Adient turned to Dolphin, (now part of Serrala), for its specialist knowledge in AP and data and document management within SAP.
A SAP-integrated AP solution was developed (now available generally as FS² AccountsPayable). This has enabled Adient to fulfil its AP automation plans, eliminating manual tasks and significantly accelerating the entire AP process.
Key outcomes for Adient include accuracy, timeliness, simplification, document alignment, and approvals, no paper requests, compliance, electronic storage of documents and visibility of statuses for AP sub-departments.