Photo of Elsa Belperche, Citi, Jean-Paul Vanherf and Josette Vandenhouten, DuPont Sourcing & Logistics.
DuPont has taken a number of steps with this solution in order to realise its ambitious objectives to replace cards for 26,000 employees working at 250 legal entities in 50 countries.
DuPont is a science company dedicated to solving challenging global problems, while creating measurable and meaningful value for its customers, employees and shareholders. Our dynamic portfolio of products, materials and services meets the ever-changing market needs of diverse industries in more than 90 countries.
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Global best practice with this card solution
DuPont had limited oversight of its total global card spend because it used 16 different card providers. Although DuPont met with all of its’ providers on a regular basis, understanding and managing programme aspects like spend trends, multiple contractual relationships and inconsistent policies was very challenging. Furthermore, by not having its spend consolidated, DuPont was not able to realise its’ maximum rebate potential. These inefficiencies created an opportunity for improvement. The firm’s existing card providers had less than desired levels of card acceptance in some markets. As a result – and also due to poor expenses policy compliance – the company had a high level of out-of-pocket spend. Its use of multiple card programmes and expenses methodologies made administration time consuming, cumbersome and inefficient.
Moreover, as a result of using multiple card programmes, DuPont was making credit card payments throughout the month, affecting working capital efficiency.
Following an RFP process, DuPont appointed Citi as its sole global card provider, providing corporate and purchase cards programmes across more than 50 countries based on a single global contract with standardised terms and liability model.
Adopting a One Card Corporate Bill/Corporate Pay Model while new to many DuPont legal entities was not new in it’s entirety and thus created another opportunity to standardise globally.
At the same time, DuPont created a centralised Programme Administration team based at a shared service centre to reduce and even potentially eliminate the work needed to be done by local PAs.
Other elements of the solution include the use of local currency cards wherever possible, issuance of cards with widespread merchant acceptance, standardised and rationalised file feeds, and standardised card programme management and reporting.