What a sad reality: on the opening day of the EuroFinance Conference in Rome last week, while the panel was hotly debating ‘treasury in 2030’ and how payment cards would soon be replaced by mobile phones, half the conference floor was reduced to texting each other – yes, SMS messaging – because of the BlackBerry crash. Spanning the globe, the outage caused chaos for three days as users were ‘starved’ of instant access to their emails.